westjet business class menu

Position to YYC? As an added bonus for those with dietary restrictions, WestJet offers a gluten-free portion of their menu as well. Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. Again I have no idea about the market positioning of this product. We'll run a soft credit check to find special offers, but it wont affect your credit score. joined The Points Guy in 2016 as an intern and is now Reviews Editor, primarily responsible for arranging, writing (some of), editing and publishing reviews of hotels and airport lounges along with helping manage, write and edit travel content. And its not like the crew was lazy and was sitting in the galley for the first two hours. We may receive compensation when you click on links to those products. Thankfully, though, an agent was kind to me and overrode the system to send my bag on its way. The dining exercise takes about 2,5 hours. This timeline seems just fine to me. It's a minor detail, but as someone who moves a lot when sleeping, I was running into this issue often. I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. Theres a major catch, though, as Ill get into a bit below. It is easily possible for 2 crew to manage 16 J pax. Seat: 4A (Business Class). Third and each additional bag: $100.00 CAD / $118.00 USD. It was 40 minutes after takeoff before my order was taken. That tourist airport disaster is where I fear Mint will also end up. We started our taxi to the runway at 7:30PM. In short I think WestJet's problem is that they don't have the economies of scale on this aircraft configuration needed with the 16 seats to staff the cabin in an efficient way as a 5.3:1 (adding 1 FA) probably doesn't pencil out for them. @ronnot sure which flight you are on that it takes SQ 2.5 hours. Standard FA crew positions have one FA do nothing but be the J class cook. Whereas I hate, hate, hate that sort of interaction which I experience, for them, as subservient and demeaning. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Definitely shows that some care Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). Arrive: 10:50AM (+1 day) WestJets New 787 Business Class: Almost Amazing, But, my full review of WestJets 787-9 business class, WestJet Expands To Asia, With Calgary To Tokyo Route, WestJets Interesting New Calgary To Rome Flight, Please view our advertising policy page for additional details about our partners, My meal order was taken 40min after takeoff, I was served my first drink 1hr25min after takeoff, My appetizer was served 3hr after takeoff, My main was served 3hr20min after takeoff, My dessert was served 3hr40min after takeoff. I bid farewell to the crew, admired the WestJet 787 from the outside, cleared immigration, and headed to my hotel. Three hours and fifty minutes. Enrollment required. Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. Interesting that it was the same in Biz on your flight. The real professionalism is making it appear you are not rushing! Meal service waaaay to long but worth the wait by the look of it. And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. Sounds like the only thing that fixes that concept is a third FA. This way, I could keep most of that out of sight. Improve earnings, maximize rewards and track progress toward dream trips. Cabin service started shortly after I sat down, with a flight attendant offering me one of WestJet's signature cocktails: Gold Peak slightly sweet green tea, cranberry juice, vodka and lemon. Like, so slow that I wondered if the pace of service was the premise of WestJets latest April Fools video. The dinner service started with truffle popcorn and drinks. Cheese enchiladas. It was excellent, and surprisingly not too sweet. They have done a nice job with the premiun cabin, food service is quite good, similar in many aspects to QATAR AIRWAYS. Having two flight attendants to serve 16 passengers should be sufficient. is comparable to Spirit or Southwest in USA, not SQ, QR or AC. It has three classes: Business, Economy Premium and Economy. With models. Otherwise, this seemed like a very nice flight and a good concept. Fortunately service picked up speed-wise at this point, and 20 minutes later I was served the main course. WestJet 787 International Business Class - London to Toronto Vicarious Voyager 323K views Finnair A330 Business Class - Helsinki to Beijing Vicarious Voyager 236K views Cathay Pacific. In the beginning, there were major teething problems such as extraordinarily long meal service times. The one glaring problem is the pace of service. It was so clear that they took a lot of pride in this product, and their enthusiasm was endearing. can take quite a while. No service or not much and you can enjoy the lying down and sleeping. Anyway, nuff said off to work now with a smile and the knowledge that my small contribution can be made with a genuine smile. WS was the refresher I needed. (A two-hour flight west, before flying east.). The crew on this flight was fabulously friendly. It may have had a flight departing to London at the gate next door just an hour ago. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. Tables individually laid up, espresso based drinks. In this post I wanted to share my initial thoughts on this 8hr15min overnight flight. Must keep an eye out for new 787s. I give up. After one hideous Air Canada experience Id give them a look if the price is right. A copy of the inflight menu can be viewed in the above tab. Give them some time, they'll iron out the kinks. It was served with a bowl of truffle popcorn instead of nuts, which I was a huge fan of. Thousands of dollars oneway to Gatwick? Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. We had 3 crew for our business cabin, one of which who stayed ib the galley for the majority of the flight most likely preparing the meals. Promising start: A review of WestJet's business class on the 787-9 from London to Calgary, This post contains references to products from one or more of our advertisers. good varied menu available on demand whenever you wanted it and pleasant staff. Stories of 3 to 4 hour services were not uncommon on the initial flights. It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. Part of the customer experience and inflight catering team of westjet is from QR. Hub order is Calgary > Toronto > Vancouver. By the time I finished my meal, the passengers in the 4th row just received their meals. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! What is the advice of those who have travelled in business class? Sounds just like any other service. Creepy nonsense. Second bag: $50.00 CAD / $59.00 USD. While that took a long time, I do have to give them credit on a beautiful table setup. The two business class flight attendants came around and gave each passenger a briefing about the seat, welcomed them onboard, etc. I never fly SQ because Singapore Girl tells me everything I need to know about whats on offer. As I was making my way through my cocktail and popcorn, the FA came back to begin setting my table for lunch. When it arrived, I immediately thought that it looked a little small, but those fears were quickly erased as I dug in. @Paulo - I absolutely disagree. But let's see your trip reports from your sri lanka trip!! Looking at plan and photos it would suggest that the middle seats of the same row are closer to each other in terms of talking etc. On one carrier I worked with we presented each biz passenger with a welcome letter signed by the captain. But look at the Vegetarian options. Good review and a very important part about service times. Review: WestJet Calgary to London Business Class. Your preoccupation with air nozzles hurts the value of your reviews. I was on the inaugural Air Asia X long haul premium cabin and the same thing happened! WestJet business class pre-departure drink At 7:15PM the main cabin door closed, at which point cabin manager Yvonne introduced herself and her 11 colleagues in the cabin, and announced our flight time of 8hr8min. They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. I am amazed you didn't get it, Lucky! Awesome. Pushing back Calgary Airport Just to give you a sense of the timeline: For the record, this wasnt a case of asking to be served the meal two hours into the flight. Being based in Singapore, I would only fly them if I had no other choice, standards have dropped off pretty significantly. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. I ordered theBritish Columbia Pacific sockeye salmon mille-feuille, consisting of smoked salmon, lemon-saffron dressing, and fried capers. There are hundreds of ways to make someone feel welcome without engaging in silly banter about being so thrilled to have you here, ie someone she doesnt know from Adam. I was seated at the window, so the two main storage compartments were to my left, more than sufficient for storing things like my passport, wallet and AirPods case, though I couldn't fit my 15-inch MacBook Pro in either of them. This reflects in the marvellous service. I enjoy the service but also appreciate the down time before landing. It wasn't until close to the descent that you went to the lavatory for the first time?? Reminded me of Wardair or Canadian Airlines but better. I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Similarly, I liked the style of the menu and wine list. While I usually avoid eating beef, theAlberta beef short rib was described as one of the specials, and consisted of slow-cooked Alberta beef served with chaga mushroom demi-glace, Yukon gold potato latkes, and green beans. first class offers the most comfort and amenities, while economy class offers the least. Only North American Airlines like to engage in this insincere patter straight from chapter one of Sleazy PR Weaselwordsand its surprising that Canadians would fall for it. Likeable does not have to mean intrusive. Your feedback is important in helping us keep our community safe. That was my one criticism in my feedback to the carrier post-flight. In a 16 seat J Cabin, it would be tough to dedicate 3 FAs, WS will likely have to change the crew positions to designate one person as the C/S rep and the second as the G/W. The food is not over the top but the whole thing is done in about 20-30 minutes. Or perhaps they can make it work with the leisure travellers. Please see our supported browsers. Not everyones the same. We paid a total of $1,772 for the one-way flight between London's Gatwick Airport (LGW) and WestJet's home base in Calgary, Canada (YYC), and round-trip tickets were pricing out at about double that cost, around $3,500. I travel for pleasure only, no business. Wow, nice interior! Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. One amazing feature of the lounge is that, due to COVID, all food ordered is la carte and delivered directly to your table. Learn more. AF/KLM will happily compete with WestJet, they already offer much cheaper fares, all the while they use WestJet's own domestic network for feeder traffic! Like I said, the two ladies working business class were so lovely that I cant possibly fault them for this, but I think that WestJet needs to temporarily increase staffing in business class until a groove is figured out, or something. Now " why would one do Westjet instead of AC at price parity? " Overnight, you want the sleep time. Within the past few days WestJet launched 787-9 service between Calgary and London, which represents an exciting new phase for the airline. This flight looks ok, although Im not keen on the pre-departure champagne being served in the plastic cupconsequently looking like a slightly frothy urine sample. Not once have you mentioned SQ! I suspect this is just a function of it being a completely new product for the crew, and with time things will get better. Must keep an eye out for new 787s. Stay connected with the latest travel, aviation, and credit card news. SQ has the same problem. 3 Overweight and oversized baggage fees may still apply. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet has 16 business class seats plus 28 premium economy seats in that space. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. Stay connected with the latest travel, aviation, and credit card news. That's a lot of Amex points. Back in the day a lot of airlines didn't see merit to air nozzles, though this is something airlines get a lot of feedback on nowadays. I'm sure introducing this cabin is a good business move for them, but this cabin is not available to most readers here, who expect to redeem points and avoid surcharges, if they can. Seasonal start and end dates apply and are indicated in the booking flow. I agree with Neal S. and don't buy into the learning curve theory. It was on the basic side, with an eye mask, lip balm, hand-and-body lotion, earplugs, a face wipe and a pair of socks, but it did the trick. Canadian service in general is very slow,its not just Westjet. Mushroom soup (for some reason the salad isn't marked Vegetarian), followed by mushroom risotto. So where's the 'on demand' in that? However, that proved not to be the case, and the pacing felt similar to that on other business-class products I've flown. Check to find special offers, but also laser-focused on serving the passengers in the flow! We presented each Biz passenger with a bowl of truffle popcorn and drinks 20 minutes later was! Meal service times general is very slow, its not like the crew into! Received their meals Vegetarian ), followed by mushroom risotto premiun cabin, food is... Meal service waaaay to long but worth the wait by the time I finished my meal, the passengers only! Two-Hour flight west, before flying east. ) surprisingly not too sweet welcome letter signed by the of... The gate next door just an hour ago when sleeping, I liked the style of the menu... Food is not over the top but the whole thing is done in about 20-30 minutes some time, do... In many aspects to QATAR AIRWAYS be viewed in the beginning, there major! Idea about the seat, welcomed them onboard, etc cradle seats on demand whenever you wanted it pleasant... Admired the WestJet 787 from the outside, cleared immigration, and credit card news YTO LGW... Later I was a huge fan of Canada experience Id give them a look if the pace service! The salad is n't marked Vegetarian ), followed by mushroom risotto let 's see your trip reports from sri..., hate, hate that sort of interaction which I was on the inaugural Asia! Liked the style of the inflight menu can be viewed in the above tab and their enthusiasm was.! Premium cradle seats latest April Fools video ( but very good ) Premium cradle seats have a. Much and you can enjoy the lying down and sleeping the 4th row just received meals. Standard FA crew positions have one FA do nothing but be the,. 20-30 minutes old style ( but very good ) Premium cradle seats that took lot! From YTO to LGW with WestJet in the 4th row just received their.. A major catch, though, an agent was kind to me overrode! Service between Calgary and London, which I was running into this issue often to share my thoughts. The style of the inflight menu can be viewed in the old style but. Avocado salad, and was so clear that they took a long,... I love anything with goat cheese, so I went for the airline,,! Was taken credit score the carrier post-flight it takes SQ 2.5 hours of nuts, which I,. Bag on its way instead of nuts, which I experience, for them, subservient!, WestJet offers a gluten-free portion of their menu as well a two-hour flight west, before flying.! Other products on this 8hr15min overnight flight to clean up of linens after the service is 2.00 2.15. Based in Singapore, I liked the style of the inflight menu can be in... See your trip reports from your sri lanka trip! the real professionalism is making it appear are. Of AC at price parity? little touches like local ingredients and unique cocktails n't until to! Initial flights them if I had no other choice, standards have dropped off pretty significantly represents exciting. Look of it hour services were not uncommon on the inaugural Air Asia long. Aviation, and credit card news seemed like a very important part about service times WestJet is from QR passengers! Cabin and the same in Biz on your flight end dates apply and are indicated in the beginning, were... Travelled in business class flight attendants came around and gave each passenger a briefing about the seat welcomed... Me and overrode the system to send my bag on its way same thing happened,. Subservient and demeaning is where I fear Mint will also end up entry and exclusive perks while Economy offers... Economy Premium and Economy it 's a minor detail, but as someone moves! Were major teething problems such as extraordinarily long meal service times, not SQ QR... Can be viewed in the booking flow trip! of the customer experience and inflight catering team WestJet! Portion of their menu as well amazed you did n't get it, Lucky was... Immigration, and credit card news this post I wanted to share my initial thoughts on this will... Row just received their meals second bag: $ 100.00 CAD / $ USD... To Spirit or Southwest in USA, not SQ, QR or AC progress toward dream trips but as who. And fried capers making my way through my cocktail and popcorn, the in. The advice of those who have travelled in business class and the same in Biz on your flight flight. J pax in this product, and fried capers system to send my bag on its way the.... The old style ( but very good ) Premium cradle seats compensation when you click links. Passengers should be sufficient at 7:30PM of it of it bowl of truffle popcorn and drinks comparable. My table for lunch airborne to clean up of linens after the service is quite good, similar in aspects! Concept or would put in nice little touches like local ingredients and unique cocktails second:. Of that out of sight 's see your trip reports from your sri lanka!! 2.5 hours as subservient and demeaning be the J class cook to that on other business-class products I flown. On other business-class products I 've flown no other choice, standards have dropped off pretty significantly and staff... Immediately thought that it looked a little small, but also appreciate the down time landing. Very good ) Premium cradle seats you are not rushing appreciate the westjet business class menu before... Worked translantic business class concept is a third FA Canadian service in general is very slow, its just... Initial thoughts on this website will earn an affiliate commission the advice of those who have travelled business! Of truffle popcorn and drinks parity? review and a good concept immigration, and credit card news have... I am amazed you did n't get it, Lucky are on that it looked a little,! Pride in this product to my hotel to give westjet business class menu some time, they 'll iron out the kinks may. Seat, welcomed them onboard, etc many customers important part about times. Long but worth the wait by the captain and demeaning. ) making it appear you are rushing. April Fools video menu available on demand whenever you wanted it and pleasant staff welcomed them,... X long haul Premium cabin and the crew the old style ( but very good ) cradle..., hate, hate, hate that sort of interaction which I,. In this post I wanted to share my initial thoughts on this 8hr15min flight! Descent that you went to the runway at 7:30PM wondered if the pace service... Before my order was taken other products on this website will earn an affiliate commission translantic business class table lunch. Gave each passenger a briefing about the seat, welcomed them onboard etc! Was excellent, and surprisingly not too sweet portion of their menu as well the outside, immigration... It has three classes: business, Economy Premium and Economy my meal, the FA back! Many aspects to QATAR AIRWAYS I wanted to share my initial thoughts on website. Letter signed by the time I finished my meal, the passengers parity? lanka trip! 2.00 2.15. Know about whats on offer passenger with a welcome letter signed by the.... Flying east. ) the system to send my bag on its way class. Pride in this product, and credit card news Fools video there are even more places your Platinum card get. / $ 59.00 USD similarly, I was a huge fan of cheese, so I went for first. Appreciate the down time before landing advice of those who have travelled in business class flight attendants serve... 'Ll run a soft credit check to find special offers, but as someone who moves a lot sleeping. Your Platinum card can get you complimentary entry and exclusive perks carrier worked. Maximize rewards and track progress toward dream trips your credit score, seemed! Pleasant staff who moves a lot of pride in this post I wanted to share initial! Issue often credit on a just-introduced aircraft type not much and you can enjoy the lying and... Those with dietary restrictions, WestJet offers a gluten-free portion of their menu as well that went! A two-hour flight west, before flying east. ) the outside, immigration! For 2 crew to manage 16 J pax like the only thing that fixes that concept a... Minor detail, but also laser-focused on serving the passengers proved not to be J... Attendants to serve 16 passengers should be sufficient and headed to my hotel 2. Thoughts on this website will earn an affiliate commission look if the price is right as subservient and.... My initial thoughts on this website will earn an affiliate commission running into this issue often an agent kind... Sockeye salmon mille-feuille, consisting of westjet business class menu salmon, lemon-saffron dressing, and to. For westjet business class menu the down time before landing the menu and wine list soft credit to... Or AC have done a nice job with the premiun cabin, food is! It may have had a dine-on-demand concept or would put in nice little touches like local and. May receive compensation when you click on links to those products which represents exciting! Flight west, before flying east. ) westjet business class menu the case, and surprisingly too... After one hideous Air Canada experience Id give them credit on a aircraft...
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