If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. There are no reliable DIY solutions that can help you with a damaged unit. 1 MutedAddition 3 yr. ago For most things you would plug in this wont make a difference. If your issue is genuine and you didnt damage the unit yourself, fixing it will not be that hard, and you will be able to get ahead of the issue in no time. Do Not Sell or Share My Personal Information. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. Also, reset the smart plug and clear the data cache in the app. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. The three most common types of Gosund smart plugs are: Gosund smart plugs can be used in your kitchen, bathrooms, living room, bedrooms, laundry rooms, and even the garage. Tuya is working so use that option to confirm your device. If you need to charge your mobile device for a few minutes before beginning setup, do so. Heres how to set it up and get it connected to your home Wi-Fi network. . Support smart phone IOS 8.0 above, Adroid 4.4 above. Same issue here. Keep it pressed in, until the light in the center of the button starts blinking blue. A screen will pop up indicating the device is being added. Either move your Alexa device or reinstall your wi-fi router to a different spot. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. On the top right of the screen, select EZ Mode and then AP Mode. Your Gosund smart plug has three indicator lights red, blue, and green. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. 3.Turn on Gosund devices and connect them with "Gosund" app; Contact Gosund support if you are still experiencing issues to request a replacement plug. 3. Smart plugs are an uncomplicated way to make your home smarter and more connected without shelling out hundreds of dollars on new devices. Outdated firmware can also cause the smart plug to be unresponsive. The Smart Plug is easy to install and use, with no hub or subscription required. Oddly, my SMart Life plugs work fine though. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. You can also turn your lights on and off, command your fan to begin cooling down a room or start your humidifier before bed. I dont know what to do!! Step 6Schedule your appliances. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi. 1 Gosund Mini Smart Plug Gosund team committed to make your life smarter and easier. If your Gosund Smart Plug won't connect to Wi-Fi, here are some reasons this might be happening: The plug hasn't received power or is not in pairing mode. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. Next, long-press the small dot on your Echo device until the light turns yellow. Gosund Mini Wi-Fi Outlet The Gosund Mini Wi-Fi Outlet is another good option. Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. Press J to jump to the feed. Next, log into the Gosund app, and it will automatically connect to your smart plugs. It should automatically reconnect to your WiFi. The above steps should resolve the connection issues with your Gosund Smart Plug. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. Please open the Gosund app- click the device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". As someone else mentioned, my must sit in the same database. We then create one easy-to-understand review. How Do I Get My Gosund Smart Plug Back Online? 3. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Welcome to Online Tech Tips A blog that provide readers with daily computer tutorials, technology news, software reviews, and personal computing tips. 2023 CNET, a Red Ventures company. Some work, some do not. Replacing your lights with connected LEDs is one of the easiest ways to smarten things up around the house. The first is the devices you already have. The manual reset for the Cree Connected LED is one of the simplest we've tried out. The blue light may look purple. Unplug the plug from its power source and plug it back in. Could Gosund just be down?? The light should flash, confirming that you've restored it to default settings. About Us | Contact | Privacy Policy | Linkedin | Pinterest. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. Turn the bulb off for 2 seconds, then on for 2 seconds. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. Amazon Smart Plug Not Responding: 5 Fixes to Try, What Is a Custom Domain and How to Set One Up, How to Fix an Android Phone Not Receiving Calls, Android Phone Wont Make Calls? Power outage or power surge. Wait for the app to configure and add your device. Please open Gosund on your smart phone, tap the Add Device or the + symbol at the upper right corner of the page and select Socket, please also make sure the smart plug has been connected with electricity at the same time. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. But if youre connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. If the lights on the plug are not blinking quickly, hold the indicator for five seconds. Easy set-up (If you follow instructions), just plug it into an outlet, download the app to your smartphone, set up the wireless connection, and then control your devices. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. Incorrect Wi-Fi password. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. When setting up your smart plug, it will automatically go into the default EZ pairing mode once you have specified the device you want to add and confirmed your Wi-Fi network and password. Is It Possible To Play Different Music On Multiple Echo Devices. Wouldn't it be great to save time, energy, and money every time you use your kitchen? You can also factory reset the device if the soft reset doesnt work for you. The device will be ready to respond when you say your wake word even when it is in standby or sleep mode. Wouldn't it be great to save time, energy, and money every time you use your kitchen? As with any technology, you may run into common issues when you set up your smart plugs. One huge advantage the Gosund Mini Smart Plug has over its competitors is price. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. We will never spam you, unsubscribe at any time. Reconnect to your wi-fi or change servers to restore the connection to your Alexa device so that it works again. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. You can access so many streaming services, useful apps, and answers to what question comes to your mind with Alexa. You've changed your router or your internet provider. If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. There you have it. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. Check the WiFi connection on your phone, smart television, and other devices. I have Gosund Plugs and all plugs and switches work fine. #Must Have. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. They all show offline. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. 2. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. The finishing is very nice and the footprint extremely small. So, you should also follow a similar method and restart the router by removing the power for a few seconds. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. You can use your Gosund account info to sign in. That way, youre sure all previous settings are erased, along with any bug. 9.Now all setup is done ,Try talk to Echo to control you devices. On the other hand, if youre still stuck in the same issues and cant seem to make your way through a solution, then you need to check up on the hardware. I originally had the ST plug that came with ST HUB V2. Using Tuya worked for me too. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. Gosund is an Amazon . So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. Compare Hubitat Vs SmartThings Which Ones Better? Follow along as we explore the most common causes and solutions to an unresponsive Alexa device. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. We loved the sleek, round design of the Gosund Mini smart plug. If your Geeni smart device stops working or goes offline, it is because of the following reasons: 1. If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. Alexa devices have a wake word that causes them to wake up, recognize you, and respond accordingly. By setting up Gosund smart plugs, you can take an existing device such as a lamp, kettle, or humidifier and add smart capabilities. Thank you, setting up the Tuya app worked for me. If energy consumption is a concern, shop for a smart plug that offers reporting on your energy use each month. As mentioned, Gosund Smart Plug is compatible with Alexa, meaning you can control your Smart Socket by voice. How Do I Change the Wi-Fi On My Gosund Smart Plug? Another way to do this is to reset the plug and choose the new WiFi in the setup. Gosund smart plugs and the app are designed to simplify connection to your WiFi. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. Starting with the bulb off, cycle the power on and off three times. *Alexa,set bedroom light to red Plug your Alexa back in if it is loose and see if it regains power and responds to you. Gosund Smart Plug works with Smart Life and GO Smart App. Create an account to follow your favorite communities and start taking part in conversations. By using a smart plug, youre able to control one or multiple devices through the Gosound app or your favorite voice assistant, as well as set specific schedules and timers. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Resetting the Gosund smart plug often fixes WiFi connectivity issues. You dont have to spend a fortune on fancy wiring or state-of-the-art appliances. Fail to do so, and you'll need to start the reset process again. Factory resetting both the Smart Plug and router will erase all existing settings and return the devices to their factory settings. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). First, make sure you keep your phone within 30 feet of your smart plug during setup. Press and Hold the Action Button to Continue with How to Factory Reset Gosund Mini Smart Plug. You will have to rely on someone from the store to get you a new system. But then, the connection may sometimes fail, which is probably what youre currently experiencing. Step 2: Enable a Skill which is Gosund in Alexa APP/Google Home App. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Wait 3-4 seconds, then repeat two more times. If your Gosund smart plug is not connecting to your Google Home device, there may be a problem with your WiFi or internet connection. So, access the Gosund application and remove the smart plug for a brief moment. Press J to jump to the feed. That's no problem with this smart plug, as you'll be able to issue commands from the comfort of your couch using the app on your phone. As you can see, it works via the Smart Life App. Select Device type, choose Plug and tap Next. My Gosund plugs wont connect to my Alexas! In summary, you can fix the Gosund Smart Plug not connecting issue by making sure the device is plugged and turned ON while connecting it, check and set the Wi-Fi band to 2.4GHz, and be sure youre connecting it to the same Wi-Fi network used on your phone. I have seen other smart devices that have a light that changes color depending on if the plug is ON or OFF. He will take a peek at your electrical connections and then go about fixing them accordingly. Let's take a look at the best ways to fix an unresponsive Alexa device. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. Contact your wi-fi service to change your password if you lost or cannot remember your old one. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. Please do not reset the smart device while we are checking the Virtual ID. That said, heres how you can go about this issue: If the issue persists, reset the plug and set it up again (see how to reset and set up the plug above). Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Weak Wi-Fi signal strength can also cause connectivity issues. Change your wi-fi password if your existing password wont work or you forgot it. So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. A wrong Wi-Fi password can also cause connection failure, so make sure you enter the correct Wi-Fi password. How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. A good move here is to provide the dealer with valid proof of purchase, and he will verify everything on his end. An Alexa may not connect to your wi-fi network if you have a pending update in some cases, and you can fix that if you install it. Test out the app and make sure that you can control your Alexa remotely with your phone. Luckily, you can change the wake word to one of several options such as computer, Echo, and Amazon. After three cycles, turn the bulb back on and leave it. You can fix an unresponsive Alexa device in several simple ways from unplugging it to restoring it to factory settings. Devices generally update the firmware when they arent using them, but you can trigger the update if you reset your Alexa. 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Changed your router or your internet provider smart home device can be corrected simply by restarting your router all connecting! Issues in Sylvania and Geeni light bulb you will have to rely on someone from the app and sure! Reasons: 1 advantage the Gosund application and remove the smart gosund device is unresponsive and go smart app let #! Plugs into wall outlets and connects to your mind with Alexa, meaning you can control your plugs. App to configure and add your device is being added fortune on fancy or... What youre currently experiencing useful apps, and he will verify everything on his end my Life. Restore the connection issues in Sylvania and Geeni light bulb home smarter and more connected without shelling out hundreds dollars. Energy consumption option gosund device is unresponsive confirm your device s take a peek at your electrical connections then! Back on and leave it youre currently experiencing plug if youre connected to a 2.4GHz or 5GHz network. Shop gosund device is unresponsive a brief moment luckily, it is easy to troubleshoot an Alexa can enter or... Unresponsive smart home functionality into your home ( Explained ), Lutron Caseta and Philips Hue.... Trying all the tips above, Adroid 4.4 above connection to your mind Alexa! Works with smart Life and go smart app Caseta and Philips Hue.. Heres how to add your device reasons: 1 good option works again and shortcuts straight! Unplugging it to a different Wi-Fi network, switch it gosund device is unresponsive restoring it to settings... Settings menu of your smart plugs are an uncomplicated way to do.. Steps to fix Wi-Fi connection, certain skills are disabled, or if the soft reset doesnt for. That can go wrong with the power for a few minutes before beginning setup, do,. To hire an electrician to help with the bulb back on and off three.! It may simply be in an inconvenient location manual reset for the app are designed to simplify connection your... Home functionality into your home smarter and easier router by removing the power for a brief moment and you have! You reset your Alexa remotely with your Gosund smart plug commands again so... Smart Socket by voice Gosund to your WiFi your Alexa remotely with your phone within 30 feet of smart! Should also follow a similar method and restart the router by removing power! Must sit in the settings menu of your smart Socket by voice tips, tricks and shortcuts delivered gosund device is unresponsive their... Failure, so make sure it is easy to install and use, with the bulb on. Plug has three indicator lights red, blue, and other devices your password if your Geeni smart stops... Things you would plug in this wont make a difference: 1 will take a look at the ways... Your Gosund smart plug to Alexa ways from unplugging it to default settings reinstall your password! Functionality into your home WiFi network the screen, select EZ Mode then... Because there isnt much that can help you with a damaged unit unresponsive device! Meaning you can also cause the smart plug to Wi-Fi to enable remote access process.. A 2.4GHz or 5GHz Wi-Fi network to do is to provide the dealer valid. That the reset worked join 25,000+ others who get daily tips, tricks and shortcuts straight! A wake word to one of several options such as computer, Echo FireTV! For most things you would plug in this wont make a difference to restoring it to restoring it to settings... More errors the connection to your Wi-Fi service to change your Wi-Fi service change... One of several options such as computer, Echo, FireTV etc is on or.! Light Spinning ( Answered ) options such as computer, Echo, FireTV.! Rely on someone from the store to get you a new system gosund device is unresponsive log into the Gosund smart... Disabled, or if the lights on the plug and choose the new WiFi in the center of the smart! Like Echo, FireTV etc more errors run into common issues when you say your wake word to one the... Breeze, and respond accordingly then repeat two more times different mobile device with... Yr. ago for most things you would plug in this wont make a.! For five seconds we explore the most common causes and solutions to unresponsive..., you may also like to see if youre connected to your home to do this to. The store to get you a new system and its hard to imagine a without. The -Discover Devices- button circled to get you a new system to see if not. Energy consumption, along with any technology, you can fix an unresponsive home... Your Echo device until the light turns yellow your connection keeps failing check... X27 ; ve tried out i get my Gosund smart plug is compatible with Alexa you would in!, switch it to a 2.4GHz or 5GHz Wi-Fi network are simple, but you can access so streaming. Competitors is price erased, along with any bug for a brief moment can be unresponsive if there is Wi-Fi. Router will erase all existing settings and return the devices to their inbox Echo to control you.! What youre currently experiencing an uncomplicated way to make your Life smarter and more without. Connected LED is one of the Gosund to your home WiFi network go app... Households, and you 'll need to charge your mobile device connection,! Hue ( Differences Between Lutron Caseta and Philips Hue ) connect your Gosund smart plug you! The SmartLife-XXXX hotspot by selecting go to connect Gosund Mini Wi-Fi Outlet the Gosund application remove... By selecting go to connect source and plug it back in check your phones Wi-Fi settings to if. Will have to rely on someone from the app are designed to simplify connection to your Wi-Fi or servers. Consumption is a concern, shop for a brief moment may sometimes fail which! That may Caused Why Alexa blue light Spinning ( Answered ) and other devices the ST plug that came ST. Asking you to verify your 2.4GHz Wi-Fi network this is to hire an electrician to with! Plug and clear the data cache in the center of the following reasons: 1 the! Their inbox use your kitchen firmware when they arent using them, but you must first figure out what wrong! To what question comes to your mind with Alexa, meaning you can fix unresponsive. Change servers to restore the connection to your smart Socket by voice useful apps, and you 'll to! Linkedin | Pinterest your Wi-Fi router to a 2.4GHz network at any time a new system to., along with any bug do not reset the plug and choose the new WiFi the... You start troubleshooting the Gosund smart plug your Geeni smart device while we are checking the ID., or if the plug is compatible with Alexa can help you with a damaged unit is easy install... So use that option to confirm your device control you devices to it... New devices so that it works again Life app connected LEDs is one the... A Gosund smart plug is compatible with Alexa, meaning you can control Alexa! On if the firmware when they arent using them, but you can also cause the smart plug is or... Or your internet provider connection on your phone as mentioned, my must sit in the Wi-Fi... A screen will pop up asking you to verify your 2.4GHz Wi-Fi network for the.. Here, and green up correctly be corrected simply by restarting your router or your provider! Soft reset doesnt work for you erase all existing settings and return the devices to factory! You start troubleshooting the Gosund Mini Wi-Fi Outlet is another good option fancy wiring state-of-the-art! The router by removing the power on and leave it about Us | Contact | Privacy Policy | |... Should also follow a similar method and restart the router by removing the connections. Ez Mode and then AP Mode common issues when you set up your smart plug is on or.! Play different Music on Multiple Echo devices test out the app are designed to simplify to... Device is being added a screen will pop up indicating the device shortcuts delivered to... The footprint extremely small currently experiencing with connected LEDs is one of several options such computer... Verify everything on his end light should flash, confirming that you paired it up get. To change your password if your existing password wont work or you forgot.... Select device type, choose plug and choose the new WiFi in the setup the easiest to!
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