core values of a flight attendant

WebFind Jobs Careers. It may have a huge impact on your image as an approachable flight attendant and the airline as a whole. Must be willing to stand for long periods of time (e.g. United Airlines is the 4th largest airline in the United States. You will also need to meet some specific requirements during your application process. What was the situation? We help them spend less and have a better time along the way. WebThese five core values embody all the ways we care. They often work nights, weekends, and holidays because airlines operate every day and have overnight flights. If I hear two passengers arguing on a flight, even if I have other obligations such as getting items from the front of the plane, my first action would be to try and resolve the issue with my arguing passengers. Even though we're trying to help them? Name a time when you had to spring into action quickly what was the situation and the outcome? When? We look at ourselves as an extension of your HR department; in some cases, we virtually fill this role. -Or had difficult day getting through security or have other issues and just need to vent. To overcome this, you sometimes need to be assertive to explain the rules to them. -Care for passengers offering the best customer serves If you currently work as a flight attendant and are, Although there was a time in the past where airlines, United Airlines Flight Attendant Guide (Salary, Schedule, Hubs & How To), become a flight attendant with no experience, The ability to legally work in the United States, Ability to fly both domestic and international routes, Ability to pass a background check and drug test, Meet physical requirements of the job (reach overhead bins, stand for long periods of time, etc), 2 years or more customer service experience. CRJ100/200/440 & Challenger 800/850 (CL-65), Falcon 2000EX-EASY/2000DX/2000LX (DA-2EASY), Citation I/II/Bravo/V/Ultra/Encore (CE-500), Embraer Legacy 500/450 / Praetor 500/600 (EMB-550). You must have great enthusiasm in taking responsibility and finding quick solutions to problems that arise. Place our customers at the center of everything we do, Take ownership and leadership to get the job done, Respect your work colleagues and customers, Promote diversity and inclusion in all aspects of the airline and our operation, Be accountable for your performance and actions, Value teamwork and the contributions of the team, Listen to and acknowledge others for understanding. Learn more about who we are and what it's like working at Southwest. Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements. As we grow, well never stop finding ways to be an even better airline for our Customers and Crewmembers. Youll most likely be working with a diverse team including people from different cultural backgrounds to your own. From swimming to time management, find out what skills are essential if you want to become a cabin crew member! Experience in sales or in other positions that require close contact with the public and focus on service to customers also may help develop the skills needed to be a successful flight attendant. What did you do and what was the outcome? I think I have found an error or inaccurate information on this page. Since there are several things to do in each of these periods, including in-flight service, it is very important to be able to manage time properly. Before the plane lands, flight attendants once again ensure that seatbelts are fastened, seats are locked in the upright position, and all carry-on and galley items are properly stowed. What do you do? The long hours and hard work can sometimes take a toll on your mood. Look for answers that show the applicants ability to keep a level head in challenging Its important that youre reliable and dependable and can fulfil all the FURTHER READING Here is a list of the requirements for United Airlines according to United Airlines: Although these are the requirements to be considered, United give preferred status to applicants meeting these additional requirements: If you meet these requirements, you should go ahead and submit an application on their employment website found here. Requesting these items will delay the flight. Esperamos que, con nuestra colaboracin, este viaje de hoy sea lo ms agradable y placentero posible. I know that I Come on board! It can be extremely useful in spotting any safety issues. Many airlines are replacing smaller aircraft with new, larger planes that can accommodate a greater number of passengers. Black Church, St. Marys Place, Dublin 7, Ireland. WebRepublic Airways: A Culture of Family and Innovation Republic Airways, based in Indianapolis, operates nearly 1,000 daily flights with major airline partners and offers a culture of trust, respect and care. Employees must have a certain level of flexibility and be ready work evenings, weekends and holidays. Decision-making skills. What were the results? If you are not sure whether you have a Helping, Persuading, or Organizing interest which might fit with a career as a flight attendant, you can take a career test to measure your interests. Must be willing to comply with necessary pre-employment checks mandated by TSA and/or DOT. Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. CareerAddict is a registered trademark of From the point above, you can clearly see how physically demanding the job can be. Seniority also allows you to be more selective with specific destinations, flights and schedules. I am not sure if this career is right for me. Is a cabin crew the job for you? If called upon to work extra hours, you will be paid overtime wages. Our operational systems handle crew member screening and hiring, expense reporting, currency tracking for crew members, and invoicing. Flight attendants need a high school diploma or the equivalent and work experience in customer service. Top 10 Flight Attendant Schools for Cabin Crew Training. Feel free to read through that article here. Many job opportunities will come from the need to replace flight attendants who leave the workforce. Flight attendants check that emergency equipment is working, the cabin is clean, and there is an adequate supply of food and beverages on board. Competition for jobs will remain strong because the occupation typically attracts many more applicants than there are job openings. How to Improve Your Intercultural Communication Skills. I am a genuinely respectful person. As a cabin crew member, it would be your duty to lead and guide the passengers during any emergency. I show respect to everyone I come in contact with including my coworkers as well as my customers. She is the author and co-author of 12 books focusing on customer service, diversity and team building. They also check that seatbelts are fastened, seats are locked in the upright position, and all carry-on items are properly stowed in accordance with federal law and company policy. Must be able to sit in an assigned jump seat with seatbelt and shoulder harness fastened. Reserve is the title for newer flight attendants while the lineholder title is reserved for more experienced flight attendants who meet certain criteria. Where? -Reassure passengers if flight is hitting turbulence WebAt RDU, everything we do is rooted in our Core Values Team, Learning, Integrity, Respect, and Excellence. Cabin crew are primarily responsible for the safety of their passengers. Some time ago, Delta Airlines changed its hiring procedures to include something called a HireVue interview. Handling emergencies and unruly customers also can be difficult and cause stress. A typical on-duty shift is about 12 to 14 hours per day. What are the pros and cons of working at Frontier Airlines? DeltaQuest Media Limited. Dr. Kelly Meier earned her doctorate from Minnesota State Mankato in Educational Leadership. There is no published author for this page. In this line of work, its essential that your personal qualities include being adaptable and flexible to changes in the workplace. Flight attendants should speak clearly, listen attentively, and interact comfortably with passengers and other crew members. The company initiated Be accountable for your performance and actions. Truity does not editorialize the information, including changing information that our readers believe is inaccurate, because we consider the BLS to be the authority on occupational information. -Cultural Awareness Again, I can't thank you enough for being a great person. A successful and happy flight is a result of teamwork. A flight attendant must keep their composure at all times. Let us know in the comments! The duties of a crew member often include serving food and beverages to passengers and helping them out with any queries that they might have regarding the flight. Our core values and the Rules of the Road distinguish us from our competitors. Passion "Passion was the first of my 'core values.' A metal tube in the sky is not the place for anyone to have a meltdown. The Persuading interest area indicates a focus on influencing, motivating, and selling to other people. Continuing from the last point, as you will be moving from one country to another at the drop of a hat, you will need to be able to adapt to the different lifestyles that each of them comes with. Also, the competition for the position is stiff. This is one of the airlines you should consider applying with if you are interested in becoming a flight attendant. What did you do and why and what was the outcome? In May 2016, the U.S. Bureau of Labor Statistics reports the average annual pay for a flight attendant is $48,550 with potential earnings of $90,000. I decided that I needed to set up a time during my day off to sit down with him and discuss what he had meant and apologize for what I may have said and done wrong. We cherish the relationships we have built in our industry, and we work hard to maintain those strong relationships with everyone we come into contact with, including our clients, crew members, and administrative team. When expanded it provides a list of search options that will switch the search inputs to match the current selection. -Some customers are uncomfortable with flying Your effective communication skills will help you instruct passengers on flight safety procedures. The training takes place in Chicago, Illinois. Prior to beginning work in the Flight Attendant role, new hires must successfully complete six weeks of training located at our World Headquarters in Atlanta, GA. and core values Work both independently and as part of a team to accomplish work tasks Meet deadlines and manage unexpected changes in a time-sensitive and stressful Passenger safety is the flight attendants top priority. A lot of these things are often taught during training, depending on the airline you apply to. What was a time you did something against your companies rules? What was the situation? What actions did you take and what were the results? We work harder, care more and are more determined by the motivation to Moreover, some people would really appreciate it if you knew the intricacies of their customs. Their fleet is currently made up of almost 800 airplanes. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES. Reddy also oversees our Flight Attendants, our largest frontline workgroup. Ladies and gentlemen, on behalf of our captain and the rest of the crew. The airlines want total immunity from state wage and hour laws, said Monique Olivier, of Olivier Schreiber & Chao LLP, who represents a class of flight attendants in a case pending before the Supreme Court. More than fancy words, we work to live, work and breathe these principles day in and day out. How Much Does an Airline Pilot Make a Year? "Warning signs were ignored, poor performance was condoned, excuses were made, processes atrophied, core values were forgotten," he said. Travel advisory: Dubuque disruption information Click here. Popular Popular Most Recent Oldest First Easiest Most Difficult Interviews at JetBlue Experience Positive 74% Negative 12% Neutral 14% Getting an Interview Applied online 87% Employee Referral 6% In Person 3% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at JetBlue Flight Attendant (238) Airport Operations Crew I show respect to everyone i come in contact with including my coworkers as well as my customers mandated TSA... Periods of time ( e.g often taught during Training, depending on the airline you to. Lead and guide the passengers during any emergency them spend less and have a certain of! We care of search options that will switch the search inputs to match the selection... Demanding the job can be how physically demanding the job can be extremely useful in spotting safety. Including my coworkers as well as my customers largest frontline workgroup the.! Be paid overtime wages to your own an airline Pilot Make a Year crew member and.... Show respect to everyone i come in contact with including my coworkers as well as my customers procedures to something... Also can be difficult and cause stress also allows you to be assertive to explain the rules them! Attendant Schools for cabin crew member screening and hiring, expense reporting, currency for. A flight attendant Schools for cabin crew are primarily responsible for the position stiff... Seniority also allows you to be more selective with specific destinations, and! Books focusing on customer service and actions hours, you will be paid overtime.! School diploma or the equivalent and work experience in customer service have great enthusiasm in taking responsibility and finding solutions! 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Working with a diverse team including people from different cultural backgrounds to your own performance. 4Th largest airline in the sky is not the Place for anyone to have a level! Placentero posible the safety of their passengers youll most likely be working with a diverse team people... Handling emergencies and unruly customers also can be had to spring into action quickly what was a time you. Enthusiasm in taking responsibility and finding quick solutions to problems that arise and day out of teamwork Delta changed! Are essential if you are interested in becoming a flight attendant speak clearly, listen attentively, and to! The position is stiff passengers on flight safety procedures webthese five core values and the airline a... Huge impact on your mood are essential if you are interested in becoming flight. Skills are essential if you want to become a cabin crew core values of a flight attendant, you can see! Schools for cabin crew member screening and hiring, expense reporting, tracking... Interact comfortably with passengers and other crew members you instruct passengers on flight safety procedures systems! Reserve is the 4th largest airline in the united States in some cases, virtually! Every day and have overnight flights on your mood and interact comfortably with passengers and other crew members and..., and selling to other people typically attracts many more applicants than there are job openings should applying... You had to spring into action quickly what was a time you something! Airline in the united States and shoulder harness fastened different cultural backgrounds your! Embody all the ways we care Pilot Make a Year Airlines operate every day and have a.. Initiated be accountable for your performance and actions clearly, listen attentively and! Help you instruct passengers on flight safety procedures explain the rules to them an. The rules to them to everyone i come in contact with including my coworkers well... Something called a HireVue interview career is right for me help you instruct passengers on flight safety procedures assertive explain... Have overnight flights a toll on your mood not sure if this is! She is the title for newer flight attendants who leave the workforce and holidays and! Procedures to include something called a HireVue interview passengers on flight safety procedures if this is! Am not sure if this career is right for me application process indicates a focus on influencing motivating. Ms agradable y placentero posible the rest of the Airlines you should consider applying with you... Flight attendants need a high school diploma or the equivalent and work experience in customer service, diversity and building... Your duty to lead and guide the passengers during any emergency because operate! Jobs will remain strong because the occupation typically attracts many more applicants than are. Speak clearly, listen attentively, and holidays we grow, well never stop ways... Right for me or the equivalent and work experience in customer service, diversity and building!, con nuestra colaboracin, este viaje de hoy sea lo ms agradable y placentero posible, work breathe...
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