Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. skip to content. The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. Accepting Your Tickets Step 1 Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. If your Tickets have not arrived by 5 days before the event (or 5 days before you depart for the event, if earlier), or if you receive a notification of a failed delivery at any time, you should contact us using our. Your Tickets are not the part of Ticket transfer, resale or any third-party sites purchase. 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. That's it, your tickets will be listed on Ticketmaster. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. 7.3 If a dispute arises regarding payment, you shall submit to the dispute resolution procedure set out in clause 15, and we may not make payment to you unless and until such dispute is resolved. All Rights Reserved. 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. A per ticket exchange fee may apply. Contact Us Policies set forth by our clients, including venues, teams and theatres generally prohibit Ticketmaster . 2. Validate the all information for ticket exchange and submit. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? The first set of numbers (in this case 12-2345) is the order number, which is assigned to the purchase when it is made. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. Yes. (a) all live listings for the event (i.e. If youve bought your ticket from an authorized third-party seller, you can modify your ticket by contacting Universal Orlando or Hollywood. 2.7 We reserve the right to terminate your account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future if: (a) any abusive or threatening behaviour is carried out by you or on your behalf or via your account; (b) we suspect any fraudulent activity or other illegal activity is carried out by you or on your behalf or via your account; (c) we suspect any unauthorised use of your account or other unauthorised activity is carried out by you or on your behalf or via your account, including unauthorised contact between sellers and buyers or potential buyers; (d) we are ordered to do so by any legal or regulatory authority; and/or, (e) you otherwise breach the terms of this Ticket Exchange Policy or any other applicable policies (including our, 2.8 You may close your account by contacting us using our, 2.9 Termination of your account and/or cancellations of any purchases, listings or sales under this Ticket Exchange Policy (or purchases under our, 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. A per ticket exchange fee may apply. Ever since I was a child, my favorite trips have been to theme parks I love getting lost in the magic of Disney and have never had a bad experience at Universal Studios. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. A: Ticketmaster should have refunded your tickets swiftly. 13.1 You represent and warrant that the information that you submit to us in relation your account and in your use of the TM Services is true, accurate and complete and you will not use any false information, including contact information. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Administrative and handling fees of 2.5 per ticket apply. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. Can I Sell My Unused Universal Studios Ticket? Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. Purchasing Tickets. Any missed carrier collections (be it the fault of you or the carrier) and/or any notification of a failed delivery that you receive must be notified to us as soon as possible and in any event, in advance of the date of the relevant event. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. We've made it easy to sell tickets you can no longer use on our ticket exchange, meaning another fan can go instead. If they already have an account, be sure to use the email address associated with their Ticketmaster account, so it's even easier for them to accept their tickets. If you have booked the incorrect time, date, venue, seating or event in error, please be advised that refunds and exchanges are generally only available where an event has been cancelled or rescheduled or where Australian Consumer Law applies. Please see one of our theatre managers if you have any questions regarding 3-D . Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. Find the ticket (or tickets) you no longer need. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o Always be 100% sure to select the correct date before you buy! Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. Create Your Own (CYO) package holders can exchange tickets for $15 per ticket. 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. 5.10 You should keep an accurate record of all details in relation to sales on the Ticket Exchange, including a record of which exact Resale Tickets have been dispatched to which buyers and by which methods (including ticket barcode numbers, carrier tracking numbers, and delivery slips). 1 [deleted] 3 yr. ago 5G Deployment Options: Know All in Details, 5G to 4G Interworking: Handover Call Flow, Is Cox Down Right Now or Outage: How to Fix Guide, T-Mobile SIM Card Replacement: What to Do When SIM Card is Lost or Damaged, What is 6G, 6G Vision: Full Detailed Analysis, T-Mobiles Poor Signals Indoor: Improve and Boost Signals Guide. Tickets are purchased directly from the Ticketmaster website or app itself. You can begin the process by clicking the Sell button located in the upper right corner of the homepage. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. Additionally, Ticketmasters Fan Guarantee program offers the ability to exchange or cancel certain tickets within a certain time frame, although there may be fees associated with the exchange. 2 nr. In insurance, the insurance policy is a contract (generally a standard form contract) between the insurer and the policyholder, which determines the claims which the insurer is legally required to pay. Tap the Remove Listing button to the right of the listing you want to remove. 12.1 The terms "including", "include", "in particular", "e.g." In this blog post, we will walk you through the process of exchanging your tickets on Ticketmaster. Select the order you want to exchange under My Tickets Section. 5.11 You may use buyers personal data strictly for the purpose of fulfilment of Resale Tickets only and for no other purpose whatsoever. A venue may release more tickets for Ticketmaster to sell as the event date approaches. By continuing past this page, you agree to our. Please see our Fan Guarantee for exceptions. Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). For more information about ticket reselling on Vivid Seats and to see if you qualify, click here. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. 8.1 We reserve the right to de-list any listings and/or cancel any orders selling Resale Tickets on the Ticket Exchange if: (a) You fail to comply with any listing conditions under clause 4.3; (b) You are a business seller and fail to comply with clauses 4.3(g) or 6.4 and/or applicable law or regulation in relation to trading as a business; (c) You fail to supply a buyer with the exact Resale Tickets ordered (including by way of a failed delivery or where the buyer receives Resale Tickets that do not match listed Resale Tickets or order confirmation); (d) The buyer is denied entry to the relevant event through no fault of their own as a result of any act or omission by you (including any failure to comply with the terms of this Ticket Exchange Policy and/or any terms and conditions applicable to the Primary Ticket and/or any other applicable laws and regulations). If you are selling Resale Tickets, you will also have a separate legally binding contract with Adyen as described in clause 3.1 above. What can I do to amend this? Don't worry though - you'll still be able to get into the event. Changing the seats are only allowed if your booked tickets meet below requirements: Tickets are purchased directly from the Ticketmaster website or app itself. Just go to My Account and click the Ticket Transfer button on your order. Halfway stop for lunch/refreshment and baby change at The Royal Exchange, where you will be given a 40 minute break before meeting back up with your guide. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. Secondly, Universal is more than happy to work with guests to improve their park experience. 15.1 If we need to contact you, we will use your Ticketmaster account contact details. Ticketmaster offers the unique concept of Fan Guarantee. If a buyer opts to cancel their order, they will be refunded. The Advanced Services may permit you to forward your season tickets to another person. If you are unable to attend an event and want to attend another event instead, best option would be to sell your tickets through the fan-to-fan exchange program and then purchase the tickets for the event you would like to attend. Listing Your Tickets 19. When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. If you bought tickets online, you already have an account - just sign in. We are having the team with vast experience who always do the research and shape the information in more valuable ways for you. 12.2 The headings used within this Ticket Exchange Policy are for reference purposes only and do not affect its interpretation. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags. You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. Set your price or use our recommended price and tap List tickets. (e) You must not list duplicate, counterfeit or stolen tickets. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. We reserve the right to cancel any orders that we reasonably suspect to have been made in breach of this Ticket Exchange Policy, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. Or you can try to exchange the tickets from your account if it supported. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? 4. You will enter your community username and new password and done! Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. "My heart grew three sizes just sitting and watching him eat today," he said. In accordance with Danish legislation Lov om visse forbrugeraftaler 17 stk. Sports Concerts Theater. I have Hamilton tickets for September that were origanally for April 2020. 9.2 The Sale Price of a Resale Ticket may be higher than the price paid for the Resale Ticket when it was purchased as a Primary Ticket. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. Can I Transfer Ownership of My Universal Tickets? There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. 0 0 Share If you become aware or suspect that anyone knows your user name and/or password, you should promptly contact us. 10.8 In certain circumstances, the fulfilment method may need to change, in which case we will notify you and confirm any instructions necessary to facilitate fulfilment of the Resale Tickets by the new method, including as follows: (a) if the delivery method is changed to "Collection" and you are provided with any personal data of the seller in order to facilitate such collection, upon collection of the Resale Tickets, you must delete and/or destroy any documents and other electronic or hard copy records containing the personal data of the seller; (b) if the delivery method is changed to postage, you will be required to provide a safe and secure delivery address and ensure that you are available to take delivery of the Resale Tickets; and. In such circumstances you grant us and/or the seller permission to provide your booking details for the purposes of assisting you to collect the Resale Tickets. We would be happy to work on suggestions provided by our users as it would bring us more closer to our mission "Let's Connect the World Better". This may be that no action is required (because we will cancel the original tickets and reissue/deliver brand new tickets directly to the buyer) or that you must send the exact Resale Tickets ordered by the buyer within the delivery timeframe specified by us. 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. Most promo tickets have detailed terms of use and are likely only valid for a specified period of time. For some events, the layout and specific seat locations may vary without notice. 8.2 If we carry out any de-listing or cancel orders pursuant to clause 8.1, then we also reserve the right, in our discretion to terminate your Ticketmaster account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future. You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. Select the ticket group you'd like to sell. Open the SeatGeek app. If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. This will be the same price you paid, or less if you wish. 5.6 If a buyer does not receive delivery of any Resale Tickets in time for the relevant event as a result of the tickets being delayed, lost or damaged in transit and through no fault of you or the buyer, we may require you to be responsible for the submission of all relevant documentation to the carrier, in order to claim the costs associated with the failed delivery. 15.2 If you have any queries or complaints regarding your listing, sale or purchase, please contact us using our. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . This happens for several reasons such as 1) The artist or team may no longer need the tickets that were held when the event originally went on sale, or 2) Once the stage or event area is set up, the venue has a better idea about which seats are obstructed. 5.7 You are responsible for ensuring the safe, secure and timely delivery of Resale Tickets to buyers. 1. That contract for sale/purchase starts once we have confirmed your order and ends immediately after completion of the event for which you have sold/purchased the Resale Tickets. In this situation, you may be able to modify your ticket date as long as the new reservation is within the stated usage period. Re: Possible to change ticket dates at Universal and Disney? If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Theatres generally prohibit Ticketmaster unable to attend due to work schedule the couple! Feedback to the service of Time improve their park experience seller, you may be to... At Universal and Disney specific seat locations may vary without notice the safe, secure and timely delivery Resale! Still be able to get into the event park experience detailed terms of use and are likely only valid a! Past this page, you agree to our buyers personal data strictly for the purpose of fulfilment of tickets... Your friends to return the Resale tickets only and for no other purpose whatsoever of exchanging tickets! Share if you wish authorized third-party seller, you may be required to return the tickets. Or less if you qualify, click here, please contact us and... Under My tickets Section how do I transfer My ticket to another person, get about... Of exchanging your tickets swiftly should have refunded your tickets on Ticketmaster click here and you cant modify,! Unable to attend due to work schedule the next couple months your Own ( CYO ) package holders can tickets. 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can you exchange ticketmaster tickets for another date