If I could have bought my new truck without UConnect I would have. Uconnect 3 with the 5-Inch Touchscreen Heated seat and steering wheel controls are within the touch screen and when it doesn't work I cannot shut them off or turn them on. The Fora platform includes forum software by XenForo. Its not a straightforward method but if you look hard enough, you will find places or forums where you can download the firmware. The Uconnect kit does not include remote usb. Remove the negative or both terminals from the battery. I am the second owner. Steering wheel controls completely dead. Steering wheel controls work intermittantly. will act up again, or the heater/AC system will go wonky and I don't relish having those fixed and paying for it out of pocket. Ive gone to dealer, and they claim there is a TSB that tells them NOT to replace the radio because they are working on a software fix. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Volume knob not always reacting properly either. You are now leaving the Mopar U.S. site and will be logged out of your account. Im having this SAME ISSUE 2019 Charger Hellcat. I bought the cheapest one off of eBay I could get shipped in 3 days. . Press the Phone Settings button on the touchscreen. 1 - 6 of 6 Posts This is an older thread, you may not receive a response, and could be reviving an old thread. I totally agree with what you're saying. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. You can attempt to fix this yourself if you are technically inclined or you can have professionals look at it once you have exhausted any DIY remedies. Was driving home today, and now the VR and phone buttons no longer allow me to tell it what i want it to do. Press J to jump to the feed. A list of open investigations and if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-1','ezslot_9',109,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-1-0');Its linked to the above point but loose power and other connector cables could be the cause of your problem. Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. Here is how this works. I am trying to keep on top of UConnect related symptoms and fixes. I have read about others who also had received the OTA update & it messed with things on their Rams. THe radio is on, but no sound. Last few have all been lost encryption services for primary and/or secondary storage, some that included ransomware attacks that took out systems, access to their backups, backup servers, and even the encryption key servers themselves, and the client was ill-prepared for it. Most recently, I tried updating my Tazer's firmware to latest to see if it would change anything, and after cycling it and letting it sit over night they started working again! Rarely the actual buttons. I just bought a Rogue 2014 with no mechanical issues. It is the 5-6 times it has randomly decided not to work is my concern. It also does some flaky stuff where the soft buttons dont always work, the screen flashes and all functions are delayed. Took my 1st weekend trip in the Challenger this weekend. There are also numerous tutorials on YouTube that can walk you through the process of updating your firmware. I would imagine that once the magical March update comes out it will be accompanied by a TSB - at least it better be. When that happens, the only button on the center stack that works is the hazard lights, as it is not included in the computer-controlled switches. I bought my 2021 GCL Overland 8/21. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. Once paired, you can set your phone as the favorite by pressing 'Yes.'. Usually those types of outages weren't network related, but traced to database problems that compounded themselves until everything would choke and grind to a halt. I know you said the setting for the driving lights was not there but what is there can you post a pic? While the vehicle is on and running on the steering wheel, hold down the voice command and green phone buttons for 30 seconds 2. This can happen in several ways. But the navigation quit working. Unless you have a high skill level in the electronics repair department, its best to let trained personnel. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. Cruise control, gear selector, instrument controls still worked fine. At the same time the buttons stopped working, the backup cam's grid guides also disappeared with it. A forum community dedicated to all Dodge Charger owners and enthusiasts. It sounds crazy, but it might get better. You are certainly correct about higher-ups pushing hard deadlines. Select your Uconnect system from the device list. Disconnecting a Smartphone or an Audio Device, Uconnect 4 with the 7-Inch Touchscreen There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. The automaker, however, has done little to remedy the issue, aside from replacing defective parts with more defective parts, the suit claims. There is a need for a physical inspection of your UConnect system in order to ascertain or rule out this possibility. Screen would lock on the Phone or Android Auto. The person I bought the truck from took the 730 out and installed a aftermarket unit. *#Clockspring #Horn #Airbag #SteeringWheelControlsSubscribe for more automative tips! Its a better idea though to have your dealership handle this issue for you to avoid any possible negative repercussions down the road. Took it right back to the dealer and the module was bad. 2014 GC Limited V6 4x4, white w/black & frost beige, LuxII, RA4, ORA II, Cooper Discoverer AT3's. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or. Its not uncommon for the UConnect touch screen to stop responding. But users don't care - they just want it UP!! Aug 23, 2011. jwillis said: I had the same problems: steering wheel controls for audio and dash display failed to work (though cruise control did function properly). 2005 Chrysler T&C Touring RB1 Radio. There is nothing 'random' in broken code. Copyright 2019, HDRams.com All Rights Reserved. Uconnect software needs updating If you have recently updated your phones operating system, sometimes this can affect how the Uconnect system works with it. I called Dodge and got the UConnect reset procedure for my car (park, close doors, press start twice w/o starting, press and hold phone and VR buttons for 30 seconds, turn off car, open door for 30 seconds, close door, restart car) but that hasn't seemed to help. A confirmation screen will appear on the display: You can add it for another $38.70. Whew!! You may also have an Airbag light on which may be related. Your problem could be a blown-out fuse. The radio was a crapfest. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Its a good idea to inspect and replace these where necessary. All no dice. Hey folks. We go over the basics to changing out the clockspring in a 2010 Mitsubishi Lancer Ralliart. I can help with TPMS adjustment. This happened about 5 times, took it to dealer they couldn't replicate and said there is nothing they can do. Your screen may stop responding altogether. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-banner-1','ezslot_6',124,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-banner-1-0');The glitch can manifest in several different ways but will ultimately render the touch screen unusable. Wait for the Uconnect screen to initialize and turn On Push driver side climate control hard buttons (hot/cold . I was going to say as soon as I started reading that it was the clock spring but then I read further and saw it didn't fix it. Contents show Why is the Uconnect Touch Screen not Working? Get answers to questions about your Uconnect system. Search around and see if you can find that. Click to expand. I still have ptsd-type issues when my phone buzzes and I automatically think, "Oh crap! will let you know the outcome when it fixed. Replaced bad hands free module, fine now. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. *Note every vehicle is different and you must consult your service manual for exact instructions*. The following is an example of complaints posted online by drivers whove had problems with their Uconnect systems [sic throughout]: It has been alleged that Fiat Chrysler is aware of the issues drivers are experiencing, as the companys representatives, dealers and technicians have all admitted that the Uconnect system defect is a known and pervasive problem.. Thanks for joining us! To pair a smartphone, watch this video or complete the following steps: Step 1: Complete the following steps on the system: Step 2: Complete the following steps in the phone: Step 3: Complete the following steps on the system, Your phone won't reconnect to the system after pairing, Text messaging through your system doesn't work, You can't make a call while connected to the AUX jack, You're having trouble streaming music via Bluetooth, Uconnect 4, 4C and 4C NAV with the 8.4-Inch Touchscreen What would wake my buttons up was pressing lock then unlock on drivers door. I feel like they have not had enough formal complaints or cases and they are not prioritizing the fix. Just brought my 2017 Wrangler Unlimited Sport S and same thing - buttons unresponsive. Bluetooth also. JavaScript is disabled. It just takes a few easy steps to sync your smartphone with the Uconnect system. 3. , streaming your favorite tunes through your vehicle speakers and more. I'm still amazed that systems so complicated like that one cloud company's global network run as smoothly as they do, because we all knew how patched together it really was with the proverbial bailing wire and duct tape. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. 2020 WB scatpack , Anyone with no amber lights option? Why is the Uconnect Touch Screen not Working? A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. for like half a day, then the problem came back. Press the Paired Phones and Audio Devices button on the touchscreen.