Update:My third Viking double oven was delivered today. One more example of big business not caring about their customers. in. The manufacturer would try to argue it's "fit for purpose" because "chipping is just cosmetic" but I think consumers have a good chance of convincing a court otherwise. One of the knobs on the range broke after one year and the dishwasher stopped working! Normally if I am doing onsen tamago, I will do steam 165 for about 20-25min. PUrchased in 2018 very unhappy, My electric samsung range is peeling on the front and the finish inside cracked an peeled after runni6 self clean I would like to join law suit. Frightening when I was wiping it clean with water and paper towel. I know for JennAir it negates the warranty if you use a liner or put tin foil down. A lot of rust normally doesn't just appear at once. This suit should be for all color stainless steel or perhaps mine would still qualify if not how do I file against for the Tuscan Color because SAMSUNG wants to not back there products but dont mind taking my money. Ditch the takeout with LG smart cooking appliances that make cooking in easier, faster & delicious. I would like to join this class action lawsuit. Stainless oven/range is a nightmare. I have Samsung black stainless steel appliances with scratches!!! finishflaking off the oven door where the handle connects. Having the same issues with coating peeling and ice maker on fridge. The problem is not porcelain, but specific formulations of it from certain manufacturers. Just got off the phone with the service technicians and they are telling me they are going to charge me a service fee and any costs of parts needed. 2 Fridges with Family Hub 1; 74 1; adjust 1; . 08:40 AM 3 out of 4 of our appliances started peeling within a year. @Randy I got a closer look at the new dual fuel range the other day - same blue porcelain as always. Our black stainless range is peeling as well. How do we get added to this. According to the class action lawsuit, Wolf ovens range from approximately $4,000 to more than $17,000. How has your appliance lasted? The whole 'ceiling' is peeling away in very fine pieces. And sent them internet info stating that one customer purchased oven from Home Depot; they immediately replaced her oven. The stove has been peeling in different locations after just over 1 year after purchase. Time to start class action lawsuits. in. This started within the 1st year. My black stainless gas range is flaking. I would like to be involved in this lawsuit. My smart fridge isnt smart at all! 3 appliances- 3 years old- now all peeling! Decide which cookies you want to allow. All 3 of my Samsung appliances are peeling. Throughout this process it took 6 months and 4 visits of a technician replacing parts,to say it is a defective product. 01:15 PM We only used the oven a few times by that time. We purchased the Samsung Kitchen applances in the Black Stainless about 3 years ago and having the same issue with the stove. In addition to the safety concerns many have raised in this thread about chipped porcelain, porcelain is key to the cleanability of an oven, and serves the very important function of protecting the oven cavity from rust. Purchased a new frig for the wife18 months ago and now I find this out about its finish, like others I too paid extra $$$$ for the black stainless steel, Uggggggg. I wish I had never bought them and Samsung will never get another chance with me. Within a 18 months the glass stovetop crack twice in the same spot. All was purchased on 03/10/2018 and warranty expires on 03/10/2023. We wish to be involved in this suit. So much for a premium product. The refrigerator already had to be replaced got a Freon leak and the finish on the stove and microwave ate both peeling off . Id very much like to join a class action lawsuit! I am totally disappointed after playing more for the black stainless steel. If I don't get satisfaction from the place I bought it from, I will use my free legal advice that comes with my home insurance to look into this. However, physical damages are not covered under warranty. I purchased my entire kitchen in samsung black stainless in Sept 2022. The price we pay for this junk is criminal. Normally there is a small nick in the paintwork which then spreads. Thanks, guys. Also having this issue with the coating flaking and chipping off. I have the black stainless steel kitchen appliances and also have this problem. I will probably flash steam at 210, shock with cold and then send it back in to finish the cooking at lower. in. Our stove knob panel is peeling as well as our dishwasher. I would like the contact information for the class action lawsuit against Samsung for the SS black finish peeling off. The oven does not come up to temperature and is peeling. The paint on the bottom of the oven on my ng30 gas range is coming off. Just touching it, it peels. Mine has the same pattern and doing the same thing. The vent would come on as well. So here I am again with a $2200 oven that is so poorly made - and I/we have to live with this??? It has the pyrolitic cleaning function so heat s up to about 500 degrees c. Very hot! My stove did this too. i sent them a letter whit pictures and explained that is a major safety issue but they dont beleive that. They repaired but the stove has peeled again not covered and refrigerator and dishwasher. 3 Stove knobs have broke, very disappointed and dissatisfied. We have a refrigerator that is peeling. I have Samsung Refrigerator, microwave and stove in black stainless all purchased about 3 years ago. I am embarrassed for company to come over because it just looks sooo trashy. Send pictures to the tech guy who said it wasnt covered. All of the appliances we purchased would be in perfect condition if the so called black stainless (colored film) was not peeling off. Please help! I called Samsung and they said they could not help me. Was told that it was not under warranty. I called the retailer, but they gave me the not covered under warranty line. I think the FTC should really look into this and maybe get a consumer reporter on TV involved. This is the seventh oven I have had with the issue of the enamel coming off the floor of the oven. Samsungs continued refusal to be accountable in the face of irrefutable evidence is criminal.in itself, but to blame the victims makes it immoral as well. I notice today its starting to peel. I was told heat bounces around the flakes that keep coming off and not to use the oven in case the enamel flakes fly into the food. Mine started after one year & ALL 4 of my appliances are getting worse and worse. I dont have a bosch oven, it's from IKEA and made by Electrolux but I'm having similar issues. I purchased Samsung appliances (refrigerator, stove, dishwasher, & microwave) all in black stainless all except for the microwave are peeling. We are having the same issues with our Samsung appliances. Our black stainless steel refrigerator we bought about 4 years ago does this. When I contacted Samsung I was told it was a cosmetic issue! Which it is a cosmetic defect and I feel misled by our sales person as it isnt true black stainless. Not to mention they had to replace the dishwasher after 4 services due to it being a lemon. 09:19 AM Today the peeling started on the dishwasher purchased 2 years ago. The porcelain on the new one seems much darker. Cant replace because hard to get on island. Been out 3 times for the dishwasher. I contacted them this morning. The shards are very sharp. Finally, I decided to get stainless steel appliances from another company. Lisa: Go back to the company that sold you this dangerous,, inferior product. I purchased a complete set of kitchen appliances two to three years ago. Im so stressed and so irrated! BTW sorry for the english, im from french part of Canada. Shame on Samsung. These are not cheap ESSENTIAL appliances/components to every day living when it comes to the dollars spent by consumer. Also I spilled pop in the fridge and removing the glass shelves were a nightmare! Same thing happened to our refrigerator. I will be going to my good old classics next time (Frigidaire). My samsung range is peeling off black stainless. Self-cleaning oven walls are coated with a factory finish of a baked on porcelain enamel. Never buying any Samsung again. Pleasekeep us informed . Paid a lot of money for this chunk. Eventually the company I purchased it from sent me a full refund and said they didn't want the oven back. 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. I can't and won't get used to this. in, 01-20-2022 We spent a ton of money for the black stainless steel upgrade and they look awful! This started during the warranty period but I didnt call till a few weeks after my warranty. I cant afford all new appliances again. Same problem here. 12-12-2022 The stove started at about 6 months. in. I bought the whole suite of appliances. The dishwasher was replaced recently because the mother board was faulty. It is only 2 years old . I bought the entire set, stove, fridge, dishwasher, and microwave in 2019. Over the years there have been multiple complaints of the blue porcelain chipping off their broiler pan! I would like to be involved. Have you purchased a Samsung kitchen appliance with the black stainless steel finish? This is usually due to the enamel being bumped or knocked when you add your cooking trays to the oven that then causes flaking. One sec. when I called in they said the technician determined this is physical damage and thats not true technician never determine anything it was someone over the phone making the decisions this is absolutely unprofessional and its definitely organize systems design to avoid taking responsibility for defective oven the consumer must be aware of this fraud, 12-09-2021 However, this can result in some functions no longer being available. Masala, Tadka & Sun Dry. expected to be mailed out. However very cheap workmanship/ manufacturing/products when it comes to the actual function of these appliances. I also have the grudge but thats not peeling as yet bought the stove 2018. They eventually came out after 6 weeks (& that was a cancellation as they'd had no space until just before Christmas) and replaced the glass. Nothing I can do to to stop it. Purchased entire suite (microhood, dishwasher, stove) a few weeks after purchasing fridge. I purchased a Samsung black stainless dishwasher, gas range and above the range microwave and all started peeling within 6 months Since the Wolf owner got a hand injury from one of these pieces, both owners justifiably fear unexpectedly swallowing them, too. The Samsung refrigerator ice maker isnt working either. Has anybody else seen this issue. So disappointed and feel they dont care about their customers. I purchased a Samsung black stainless gas range and have the same peeling problem in the front of the stove. Is there a way to fix this !? Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! So disappointed and disgusted with these products! I have a Samsung gas range. On work surfaces, I agree on the soapstone option, I think one of the gentler greenish grey shades would look good with your lovely cabinets. Does anyone know ? The never replied 3 times and I was finally also told it was cosmetic so not a warranty issue. My black stainless fridge has chipping on the front and on the sides where its just black. Used the self clean function and the porcelain started to come off. 11-01-2021 This is unacceptable! Most stains can be cleaned even if they don't look like they can be (see step 1). It stopped working again. Very expensive shit show in my kitchen. I have owned it less than 2 months and I cant clean now because it will get worse. Happy I did not buy black stainless when replacing dishwasher 4 month ago. Learn more about the cookies we use. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. Comment below with your. This is awful, I have the samsung stove peeling. Lesmo borders the following municipalities: Casatenovo, Triuggio, Correzzana, Camparada, Arcore, Macherio, Biassono . Please add me to this lawsuit. Its 6.3-cubic-foot capacity cavity is lined with blue enamel and cooks with true convection. We purchased a refrigerator, gas range, microwave and dishwasher in the black stainless. Mine just started peeling as well. The model is NX58J5600SG. Anyway, enameled cast iron doesn't need to be seasoned. I bought in 2020 all brand new kitchen appliances a dishwasher, refrigerator and glass top range. Up till now Smeg have been great to deal with. Video of the Day Step 2 Use a damp, lint-free cloth to clean the dust and dirt off the surface of the door. A couple of nights ago I noticed the same signs, small bubbling on the oven floor and thin cracking lines. Flaking more than the breads I cook in it. I am so angry over my stove. Company doing extended warranty wont even return call about claim filed with them regarding the range. If this is the future, it's not for me. I need to be included in the lawsuit. Please add me. Please let me k ow what can be done . 09:39 PM The fridge looks like it's got a lacquer finish. Use my LG blue-lined oven seldom as it's only one person here. Say they dont cover cosmetic damage. Lesmo is a comune (municipality) in the Province of Monza and Brianza in the Italian region Lombardy, located about 25 kilometres (16 mi) northeast of Milan . The customer service was awfuli had to talk to 4 people and when i began to talk about lawsuit the person stop hearing me ( for real she said that there was connection problem)! For what they cost its ridiculous. All in stainless black finish. So much for cooking Christmas dinner. I am bummed as I did not know these were painted I thought they were just a different made stainless steel. 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